VIP Loyalty Program Policy

GENERAL POLICY STATEMENT

The Goodwill of Southern Nevada VIP Card Program (“GW VIP Program”) is for loyal shoppers of Goodwill of Southern Nevada Retail Thrift Stores.  The GW VIP Program includes Goodwill of Southern Nevada’s Deja Blue Boutiques and excludes Goodwill of Southern Nevada Clearance Centers. By becoming a member and receiving benefits, you agree to the Terms and Conditions that follow.

ELIGIBILITY

In order to become a member of the GW VIP Program, you must be a resident of the United States, be at least 18 years of age when you register, and you must have an active telephone number, including area code. No corporations, partnerships, limited liability companies, trusts, etc. are permitted, and we reserve the right to limit the number of members. There are no membership fees associated with the GW VIP Program.

JOINING GOODWILL VIP PROGRAM ONLINE

Step 1: Complete the registration form on http://Goodwill.Vegas/VIP. The name provided must match your photo identification in order to claim and receive benefits.

Step 2: Bring your photo identification to a participating store to activate your rewards and discounts from a Goodwill Retail Team Member. Your ID is a required part of membership signup and must be shown each time you claim and redeem certain offers as dictated by Goodwill of Southern Nevada. While there are some offers which do not require presentation of a card, in order to claim other offers, GW Program members must provide their telephone number or email to a Goodwill Retail Team Member. GW Program members may be asked to present photo ID at any time to validate their account information.

JOINING GOODWILL VIP PROGRAM IN STORE

Step 1: Complete the registration form at a Goodwill of Southern Nevada Retail Store at the time of checkout. The name provided must match your photo ID to claim and receive Benefits.

Step 2: A Goodwill of Southern Nevada Sales Associate will collect your information and in exchange, you will receive your VIP benefits immediately. Your ID is a required part of membership signup and must be shown each time you claim and redeem certain offers as dictated by Goodwill of Southern Nevada. While there are some offers which do not require presentation of a card, in order to claim other offers, GW Program members must provide their telephone number or email to a Goodwill Retail Team Member. GW Program members may be asked to present photo ID at any time to validate their account information.

MANAGING YOUR PERSONAL PROFILE

Your profile information will be used to keep in touch with you and notify you of your offers. To update your profile details, email VIPCard@sngoodwill.org.

PRIVACY

All profile information shared with Goodwill of Southern Nevada by members of the GW VIP Program, including their names, addresses, emails, telephone numbers, etc., shall be kept strictly confidential by Goodwill of Southern Nevada, its Team Members and volunteers.

Goodwill of Southern Nevada will not sell, trade, or share any of its GW VIP Program lists, or identifiable information about its members, with other organizations or commercial enterprises. Sharing information for audits by independent accountants and for regulatory or accrediting inquiries will not be deemed a violation of this policy.

GOODWILL OF SOUTHERN NEVADA VIP PROGRAM BENEFITS

By being a registered member of the GW VIP Program, you will receive:

  • Exclusive Savings & Discounts
  • Special Coupons & Offers
  • Birthday Reward Offers
  • Ditch the card, keep the benefits!

Only one offer is redeemable per visit. Offers and discounts cannot be combined and are limited to one per transaction.

CHANGES TO THE GOODWILL OF SOUTHERN NEVADA VIP PROGRAM OR BENEFITS

We have the right at any time, with or without giving you prior notice, to: end the GW VIP Program and/or any specific benefit; change any program benefits we; change the requirements for earning a benefits; change the time you have in which to redeem a benefit; and change any other feature of the GW VIP Program.

If we decide to end the GW VIP Program or a specific benefit, we will provide GW VIP Program members 30 days notice either by emailing you at the email address listed in your GW VIP Program account or by posting a notice on http://Goodwill.Vegas/VIP.

Benefits have no cash value, and upon termination of the GW VIP Program or a specific benefit, unused offers will expire and will not be redeemable for cash or any other form of compensation.

To the extent permitted by law, you agree that when you enroll in the GW VIP Program you are agreeing to waive your rights under any law that may require us to obtain judicial permission to change these Terms and Conditions or to end the GW VIP Program.

RESTRICTIONS

Each member of the GW VIP Program must have a valid telephone number (including area code) or email. Offers are non-transferable and cannot be shared with family members, friends or other GW VIP Program members. By joining the GW VIP Program, you are opting in to receive up to 12 recurring autodialed messages per day from Goodwill of Southern Nevada. Standard messaging and data rates may apply. Consent not required for purchase. You may stop the receipt of future text messages at any time by replying STOP to 99000. You may update your account settings for your messages by visiting Goodwill.Vegas/VIP.

Summary Terms & Conditions: Our mobile text messages are intended for subscribers over the age of 18 and are delivered via USA short code 99000 and 76000.You may receive up to 8message(s) per month for text alerts. Message and data rates may apply. This service is available to persons with text-capable phones subscribing to carriers including AT&T, Verizon Wireless, T-Mobile®, Sprint, Virgin Mobile USA, Cincinnati Bell, Centennial Wireless, Unicel, U.S. Cellular®, and Boost. For help, text HELP to 99000, email servicedesk@sngoodwill.org, or call +1 7022142000. You may stop your mobile subscription at any time by text messaging STOP to short code 99000.

HOW AND WHEN MEMBERSHIP MAY END

To be eligible for benefits, members must make a minimum of one purchase every 90 days. If members do not make a purchase within 90 days, their VIP account will become inactive. Accounts that are inactive for more than 365 days will be removed from the GW VIP Program.

You may cancel your GW VIP Program membership at any time. To cancel your card, you can log in to your GW VIP Program account at http://Goodwill.Vegas/VIPaccount.  As soon as you cancel your membership, all unused offers will expire. To cancel your VIP Text Message alerts, you can reply “STOP” to 99000. To cancel email alerts, click “unsubscribe” in the bottom of the email. You will receive a confirmation message cancelling your alerts. Members are eligible to stay enrolled in the GW VIP Program and opt out of receiving alerts from text or email.

Goodwill of Southern Nevada may cancel your GW VIP Program membership if we determine you are not eligible to be a member of the GW VIP Program or you have violated these Terms and Conditions. We may cancel some or all of your offers if we determine that you received the offers due to an error, through fraud or deception, or in any manner not authorized by these Terms and Conditions. We also reserve the right to refuse membership to any member who violates the in-store policies.

LIMIT ON LIABILITY

In this Limit on Liability section of the Terms and Conditions, Goodwill of Southern Nevada, doing business as Goodwill Retail Stores in Las Vegas, Nevada, its subsidiaries (Deja Blue Boutique, Goodwill of Southern Nevada Clearance Centers), their directors, officers, employees, agents, are referred to as Goodwill of Southern Nevada Parties. By enrolling in and participating in the GW VIP Program, you agree that none of the Goodwill of Southern Nevada Parties shall be responsible or liable to you for: (1) any claim, loss, injury, damage, delay, accident, cost or expense, including attorney’s fees, arising out of or related to the GWSN VIP Program, these Terms and Conditions, and the Website; (2) any incidental, indirect, special, punitive, exemplary or consequential damages, arising out of or related to the GW VIP Program, these Rules, the Website, (3) any failure, delay or decision by Goodwill of Southern Nevada Parties in administering the GW VIP Program, or any unauthorized use of your GW VIP Program Benefits; (4) any data security breach as to the information you provide to enroll in the GW VIP Program that is beyond our reasonable control; (5) any representation, claim, offer or statement we make about the GWSN VIP Program; and (6) any offers you receive through the GW VIP Program.

NO GUARANTEE

Goodwill of Southern Nevada does not represent or warrant the accuracy or completeness of the information contained in the Website (www.Goodwill.Vegas and all related domains) or that the Website (www.Goodwill.Vegas and all related domains) will be available to you 100% of the time.

COPYRIGHTS

Goodwill of Southern Nevada owns the copyright in the graphic images, buttons and text displayed on the Website (www.Goodwill.Vegas and all related domains). You may not copy, distribute, reproduce or transmit those graphic images, buttons and text without our prior permission.

QUESTIONS

Please send any questions you may have regarding these Terms and Conditions or the GW VIP Program to: vipcard@sngoodwill.org.